Grimcoven FAQ

How do I get the free gift - the free Renegade Hunter?
Be sure to follow the campaign BEFORE the launch AND pledge for at least the Core Pledge DURING the campaign. You'll also qualify for the free gift if ...
Thu, 31 Oct, 2024 at 2:41 PM
How can I tell if my pledge is placed correctly?
As long as your pledge has a "pledged" status (and contains what you wanted) it's ok - it'll be charged after the campaign (changing the s...
Thu, 31 Oct, 2024 at 1:51 PM
I am getting a payment error. What can I do to fix it?
Usually, the reasons are the lack of funds on your card or the lack of funds in case you're trying to pay in a different currency (and the currency exch...
Thu, 31 Oct, 2024 at 1:53 PM
How does VAT/Sales Tax work? Will I have to pay more than the price on the pledge?
Yes, VAT is charged at checkout according to your country's rates and laws. IMPORTANT: VAT will be collected within the campaign (and further in the...
Thu, 31 Oct, 2024 at 2:19 PM
Do I have to pay if I'm from USA or another country outside the EU?
If you’re from a country other than an EU/UK one or the US/Canada, the net cost (the base cost of the item without tax) will remain your final cost (keep in...
Thu, 31 Oct, 2024 at 2:20 PM
Art / AI and other technologies usage in Grimcoven
First of all, we have a full team of in-house artists in the company (15 full-time, very talented 2d / layout artists, just in the Board Games division), an...
Thu, 31 Oct, 2024 at 2:21 PM
I paid too much - was the tax/shipping calculated properly?
Please check if you have chosen the Sundrop option from the variant option of the main pledge or one of the add-ons. If you decided to get Sundrop but for s...
Thu, 31 Oct, 2024 at 2:27 PM
What is Sundrop?
Sundrop is nothing new in the miniature painting world. A painter with an airbrush can have a similar effect in a few hours. However, not everyone owns an ...
Thu, 31 Oct, 2024 at 2:35 PM