Grimcoven FAQ

I'm getting a "Not all required options in the pledge were chosen." error and cannot finalize my pledge.
If you have the  free Renegade Hunter gift in your pledge, please make sure you picked the language and sundrop options for it (you can edit each product in...
Thu, 31 Oct, 2024 at 1:56 PM
How do I access the Grimcoven Pledge Manager?
You're on it :) After logging in to your Gamefound account and getting into the Grimcoven project, you'll be able to see your pledge from the cr...
Thu, 31 Oct, 2024 at 1:42 PM
How to finalize my Grimcoven pledge?
How to finalize your pledge? Here is a quick picture guide of how to complete (and change, if you wish so) your pledge:   1. Your original pledge (cho...
Thu, 31 Oct, 2024 at 1:40 PM
Why do I even need to use the Pledge Manager after the Gamefound campaign?
To fulfill your pledge, we need some crucial, additional data (for example, your current address and the final list of your chosen products). Pledge Manager...
Thu, 31 Oct, 2024 at 1:44 PM
Can I change my Grimcoven pledge?
Yes. The order cart is filled by default according to your campaign pledge level, but you may add or remove products as you see fit! When you’re done, proce...
Thu, 31 Oct, 2024 at 1:44 PM
How can I tell if my pledge is placed correctly?
As long as your pledge has a "pledged" status (and contains what you wanted) it's ok - it'll be charged after the campaign (changing the s...
Thu, 31 Oct, 2024 at 1:51 PM
I am getting a payment error. What can I do to fix it?
Usually, the reasons are the lack of funds on your card or the lack of funds in case you're trying to pay in a different currency (and the currency exch...
Thu, 31 Oct, 2024 at 1:53 PM
Will I be able to add more things later, even after I finished my order now?
Yes! Gamefound has a special functionality, that allows you to add more things to the same order and pay just a small difference in shipping, instead of a f...
Thu, 31 Oct, 2024 at 2:18 PM
How does VAT/Sales Tax work? Will I have to pay more than the price on the pledge?
Yes, VAT is charged at checkout according to your country's rates and laws. IMPORTANT: VAT will be collected within the campaign (and further in the...
Thu, 31 Oct, 2024 at 2:19 PM
Do I have to pay if I'm from USA or another country outside the EU?
If you’re from a country other than an EU/UK one or the US/Canada, the net cost (the base cost of the item without tax) will remain your final cost (keep in...
Thu, 31 Oct, 2024 at 2:20 PM