Great Wall FAQ

I got a missing or broken component in my game.
Please reach out to our Customer Support and let us know what happened with your components, we'll do our best to help.
Thu, 31 Oct, 2024 at 1:19 PM
When will my game ship?
At this point, all orders have been shipped out. If you didn't receive your delivery please reach out to our Customer Support via the contact form provi...
Thu, 31 Oct, 2024 at 1:04 PM
How do I know if I am first 24h backer and I qualify for free Iron Dragon?
If your Kickstarter backer number is lower than 16518 you are a 24h backer, and there will be an Iron Dragon in your stretchgoals box :) 
Wed, 13 Oct, 2021 at 10:21 AM
I didn't receive my Iron Dragon.
The Iron Dragons should be inside the Stretch Goals box, if it's missing from there, please reach out to our Customer Support providing your pledge ID f...
Thu, 31 Oct, 2024 at 1:11 PM
Can I upgrade my pledge or order more products?
The project is closed and all orders have been shipped already. If you didn't receive your package yet, please reach out to our Customer Support providi...
Thu, 31 Oct, 2024 at 1:45 PM
I'm a Kickstarter backer, but missed the Pledge manager deadline!
At this point the Pledge Manager is closed and the production is finished. If you didn't finalize your pledge in time, please contact us directly for a ...
Thu, 31 Oct, 2024 at 1:50 PM