Lords of Hellas FAQ

If you have any question or trouble with Lords of Hellas, please take a look - the FAQ contain the answers for the most often questions the backers usually ask.

I've chosen two waves of shipment and I do not yet received the tracking/my game.
Please ask us for further actions.
Mon, 6 Aug, 2018 at 6:09 AM
When does the two wave translated (German, Spanish, Polish, French, Italian) games will be shipped?
At this point all of the first wave shipments should be send already. If yours is not shipped out, please let us know. If you have a one-wave shipment o...
Mon, 6 Aug, 2018 at 6:06 AM
When the one wave shipment orders will start to be shipped out?
If you've chosen one wave of shipment, we'll be sending the game in full (with all expansions and stretch goals you've chosen) once all of th...
Tue, 14 Aug, 2018 at 11:47 AM
I need to change my address!
If you've chosen one wave of shipment, you can change the address by yourself in the order details. Essentially, if your order is not "blocked...
Wed, 8 Aug, 2018 at 6:36 PM
I'd like to expand my order
You can add new goods anytime to your paid order. Just add to the cart the goods you'd like to proceed with, and in the checkout you'll be able to...
Mon, 6 Aug, 2018 at 6:09 AM
I'd like to change my one wave order to be two waves one
You need to get to the "My account" section and click on your order number; inside, you'll find the "Change shipping" button. After...
Mon, 6 Aug, 2018 at 6:13 AM
I've changed my shipment from one to two waves, when will it ship?
The shipment of the changed wave orders should take place in about two-four weeks from the performed change.
Thu, 27 Sep, 2018 at 11:48 AM
Can I late pledge the game to get the Kickstarter content?
Unfortunately, the late pledge option is closed and will not be available further.
Wed, 8 Aug, 2018 at 10:56 PM